Warranty & Service

Is there a warranty for the Hymotion L5 and the batteries inside?

The L5s have a standard 3 year warranty. Additional warranty options may be offered at a later date.

Will the Hymotion conversion alter the warranty given by the vehicle's manufacturer?

Federal consumer protection laws do not allow a vehicle's OEM to void a consumer's warranty for installing a Hymotion module unless the Hymotion module is the direct cause of an otherwise warranted problem. For example, Toyota shouldn't void your warranty on your headlights for putting a module in your trunk. The Hymotion L5 is engineered not to adversely affect any OEM-warranted system. Our product field testing of over 200,000 miles of real life driving did not show any otherwise warrantable problems on the stock vehicle caused by the L5. If a vehicle's OEM denies a Hymotion customer warranty service due to a problem caused by a Hymotion module, A123 will pay for the otherwise warranted repair. SEMA, the Specialty Equipment Market Association provides guidance on understanding the legal protection for aftermarket products, specifically the Magnuson-Moss Warranty Act. Click here for more information.

Where can I get service if I have a problem with my module?

If you experience any problems with your module, contact the Green CHIP dealer that did your install for diagnosis and repair of the problem. If the unit is faulty due to manufacturing, A123Systems will replace it.